Terms & Conditions
Everything you need to know about shopping with Flicker & Flock.
Last Updated: July 2026
Welcome to Flicker & Flock.
These Terms & Conditions ("Terms") govern your access to and use of the Flicker & Flock website, purchases made through our online store, and your use of our products.
By accessing our website, placing an order, or using our products, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. About Flicker & Flock
Flicker & Flock is operated by:
Dreams Start Now LLC
6980 Lynx Lair Rd
Evergreen, CO 80439
United States
Email:
hello@flickerandflock.com
Flicker & Flock creates imaginative products designed to bring creativity, encouragement, and confidence into everyday moments with children.
Our products include Wizzy Fizzies and future products developed under the Flicker & Flock brand.
2. Website Use
By using the Flicker & Flock website, you agree to use it only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to our website, systems, or accounts
- Interfere with the operation or security of our website
- Copy, reproduce, distribute, or modify website content without permission
- Use our branding, images, designs, or content for commercial purposes without written approval
Flicker & Flock reserves the right to restrict access to our website if we believe misuse has occurred.
3. Orders
When placing an order through our website, you agree that:
- All information provided during checkout is accurate and complete
- You are authorized to use the payment method provided
- You have reviewed your order details before completing your purchase
After completing your order, you will receive an order confirmation email containing your order details.
If you notice an error with your order information, please contact us as soon as possible:
hello@flickerandflock.com
4. Product Availability
All products are subject to availability.
While we make every effort to maintain accurate inventory information, products may occasionally become unavailable.
If a product you ordered becomes unavailable, we will contact you regarding available options, which may include:
- A replacement product
- Store credit
- A refund
5. Payments
Payments are processed through secure third-party payment providers available during checkout.
By submitting payment information, you confirm that:
- You have permission to use the payment method provided
- The information provided is accurate
- You authorize us to process your payment
Flicker & Flock does not store complete payment card information on our servers.
6. Pricing & Promotions
All prices displayed on our website are listed in U.S. dollars unless otherwise stated.
Flicker & Flock reserves the right to:
- Update product prices
- Correct pricing errors
- Modify or cancel promotions
- Change promotional terms
Promotions cannot be combined unless explicitly stated.
7. Shipping & Delivery
Orders are processed and shipped within the timeframe provided on the product page or during checkout.
Once your order has shipped, tracking information will be provided when available.
Delivery times may vary due to:
- Shipping carrier delays
- Weather conditions
- Holidays
- High order volume
- Incorrect shipping information provided by the customer
Shipping estimates are not guaranteed delivery dates.
Flicker & Flock is not responsible for delays caused by shipping carriers or circumstances outside of our control.
If your order is delayed, lost, or damaged during shipping, please contact us:
hello@flickerandflock.com
We will do our best to assist you.
8. Returns & Refunds
We want you to love your Flicker & Flock products.
If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
- The product must be unused
- The product must be in its original condition
- The product must include original packaging, where applicable
- Proof of purchase must be provided
Due to hygiene and safety considerations, opened or used products may not be eligible for return.
To request a return, please contact:
hello@flickerandflock.com
Please include:
- Your name
- Order number
- Email address used for purchase
- Reason for your return request
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
Once we receive and inspect your returned product, we will process your refund to the original payment method.
Refund processing times may vary depending on your payment provider.
9. Product Safety & Children's Products
Flicker & Flock products are designed to support playful experiences and should always be used according to product instructions.
For Wizzy Fizzies:
- Recommended for children ages 3 and up
- Adult supervision is required at all times
- Keep tablets out of reach of young children
- Do not allow children to ingest tablets
- Use only as directed
Parents and caregivers are responsible for determining whether a product is appropriate for their child based on their child's age, abilities, and circumstances.
Flicker & Flock products are not intended to diagnose, treat, or replace professional medical, developmental, or health advice.
10. Potty Training Disclaimer
Wizzy Fizzies is designed to encourage a positive and imaginative potty training experience.
Every child develops differently, and potty training readiness varies from child to child.
While many families enjoy using Wizzy Fizzies as part of their potty training routine, Flicker & Flock does not guarantee a specific potty training result, timeline, or outcome.
Results vary depending on each child's readiness, development, and individual experience.
11. Product Information
We make every effort to ensure product descriptions, images, colors, and details are accurate.
However:
- Colors may appear differently depending on your screen settings
- Packaging may change over time
- Minor differences may exist between product images and actual products
Flicker & Flock reserves the right to correct errors, update information, and make product improvements without notice.
12. Digital Content
Some Flicker & Flock products may include digital resources, downloadable content, or printable materials.
Digital content is provided for personal use only.
You may not:
- Copy
- Reproduce
- Modify
- Sell
- Distribute
our digital content without written permission from Flicker & Flock.
13. Intellectual Property
All Flicker & Flock content is protected by intellectual property laws.
This includes:
- Brand names
- Logos
- Product designs
- Storybooks
- Illustrations
- Photos
- Website content
- Written materials
You may not use, reproduce, distribute, or modify Flicker & Flock intellectual property without written permission.
14. Third-Party Services
Our website may use third-party services, including:
- Shopify
- Payment processors
- Analytics providers
- Advertising platforms
- Email marketing services
These providers may collect information according to their own privacy policies.
For more information, please review our Privacy Policy:
15. Limitation of Liability
To the fullest extent permitted by law, Flicker & Flock is not responsible for:
- Indirect damages
- Incidental damages
- Consequential damages
- Losses resulting from misuse of products
Our liability is limited to the amount paid by the customer for the product giving rise to the claim.
16. Force Majeure
Flicker & Flock is not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including:
- Natural disasters
- Shipping interruptions
- Supplier delays
- Government actions
- Labor disputes
- Other events beyond our control
17. Changes to These Terms
Flicker & Flock reserves the right to update these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date.
Your continued use of our website or purchase of products after changes are posted means you accept the updated Terms.
18. Governing Law
These Terms & Conditions are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.
Any disputes related to these Terms or purchases made through Flicker & Flock will first be addressed through good-faith communication with our customer support team.
19. Contact Us
If you have questions about these Terms & Conditions, please contact:
Dreams Start Now LLC
Operating as Flicker & Flock
Email:
hello@flickerandflock.com
Address:
6980 Lynx Lair Rd
Evergreen, CO 80439
United States