Shipping Policy
Everything you need to know about how your Flicker & Flock order gets to you.
At Flicker & Flock, we want every order to arrive safely and smoothly.
This Shipping Policy explains how we process, ship, and deliver your order.
If you have any questions about your order, please contact us:
hello@flickerandflock.com
Processing Time
Orders are typically processed within:
1–3 business days
Processing times may vary during:
- Product launches
- Promotions
- Holidays
- High-volume periods
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Timeframes
Delivery times depend on the shipping method selected at checkout and the carrier handling your order.
Estimated delivery times are provided as a guide and are not guaranteed delivery dates.
Shipping delays may occur due to:
- Carrier delays
- Weather conditions
- Holidays
- High shipping volumes
- Circumstances outside of our control
We appreciate your patience and understanding during these situations.
Tracking Your Order
Once your order ships, you will receive a tracking number by email.
You can use the tracking information provided to follow your package's journey.
If you have not received tracking information within the expected processing timeframe, please contact us:
hello@flickerandflock.com
Incorrect Shipping Information
Please carefully review your shipping information before completing checkout.
Flicker & Flock is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error with your shipping information, please contact us as soon as possible:
hello@flickerandflock.com
We will do our best to assist, but we cannot guarantee changes can be made after an order has entered processing or fulfillment.
Lost, Delayed, or Damaged Packages
If your package appears delayed, lost, or arrives damaged, please contact us and we will do our best to assist:
hello@flickerandflock.com
Please include:
- Your order number
- Name used for the order
- Details about the issue
- Photos of damaged packaging or products (if applicable)
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking:
- With other members of your household
- Around your delivery location
- With nearby neighbors
- With your local shipping carrier
If you are still unable to locate your package, please contact us and we will help review the available options.
Please note that once an order has been shipped, delivery confirmation and carrier updates are managed by the shipping provider.
Shipping Costs
Shipping costs are calculated and displayed during checkout.
From time to time, Flicker & Flock may offer shipping promotions, including free shipping offers.
Any promotional shipping terms will be displayed during the applicable offer period.
Questions About Your Order?
For answers to common questions about orders, products, and delivery, visit our FAQ page:
Contact Us
If you need additional assistance with your order, shipping, or delivery, please contact:
Flicker & Flock
Operated by Dreams Start Now LLC
Email:
hello@flickerandflock.com
Address:
6980 Lynx Lair Rd
Evergreen, CO 80439
United States